Post by account_disabled on Feb 23, 2024 20:04:30 GMT -8
The a real impact on the speed of response. The same applies to preparation for contact. Manually searching for information about a lead before making a contact is very timeconsuming. When we automate this moment and provide the consultant with ready aggregated data about the lead he is prepared for a personalized conversation in a dozen to several dozen seconds vs. a dozen or so minutes when checking the contact manually. As a manager focus on individual conversions Focusing on individual conversion rates allows you to identify the strengths and weaknesses of individual consultants. This is a good starting point for training and development activities focused on the needs of a given consultant.
The analysis of individual conversions should always be supported by listening to conversations of a specific consultant. Anomalies in the area of conversion should be a guide for the manager as to which campaigns and which consultants he should look at. Compare conversions and average call time This metric will allow you to assess whether your consultants are achieving high USA Student Phone Number List conversions while maintaining appropriate call durations. The balance between efficiency and quality of contact is crucial. in diagnosing which consultant we should work with on conducting conversations those that are too short may result for example from the fact that the consultant does not establish an appropriate relationship with clients those that are too long and cannot concisely convey the value of the offer or properly guide the customer towards making a decision.
Casbeg Are you curious about the results of cooperation with Casbeg As part of cooperation with the Cash Director call center team we have refined conversation scenarios and sales scripts we have completely redesigned the way we conduct auditions so that it is timeefficient we have simplified and automated reporting. We noted increase in conversions for all partners and all teams increase in conversions in a key campaign in the first team increase in conversions in a key campaign.
The analysis of individual conversions should always be supported by listening to conversations of a specific consultant. Anomalies in the area of conversion should be a guide for the manager as to which campaigns and which consultants he should look at. Compare conversions and average call time This metric will allow you to assess whether your consultants are achieving high USA Student Phone Number List conversions while maintaining appropriate call durations. The balance between efficiency and quality of contact is crucial. in diagnosing which consultant we should work with on conducting conversations those that are too short may result for example from the fact that the consultant does not establish an appropriate relationship with clients those that are too long and cannot concisely convey the value of the offer or properly guide the customer towards making a decision.
Casbeg Are you curious about the results of cooperation with Casbeg As part of cooperation with the Cash Director call center team we have refined conversation scenarios and sales scripts we have completely redesigned the way we conduct auditions so that it is timeefficient we have simplified and automated reporting. We noted increase in conversions for all partners and all teams increase in conversions in a key campaign in the first team increase in conversions in a key campaign.